Vault and Key is the AI line that picks up, books the job, and logs the details — running around the clock so no call ever slips through.
Every plan runs the same core system. The only difference is the hours it covers.
Live calendar sync means the slot's confirmed before the caller hangs up — not queued for you to sort later.
Job type, site address, access details, callback number — logged the same way, every time.
A running record of every call and booking, so you know what's coming in and what needs a callback.
Nights, weekends, holidays — the line stays open, so the job doesn't go to whoever picked up first.
Every plan includes booking, notes and reporting — the difference is coverage.
No hold music, no voicemail black hole, no re-typing a scrawled note at 6am.
Whether it's a new customer or a regular, Vault and Key picks up sounding like your best front-desk hire.
Trained on your services, hours and pricing, it asks the right follow-ups and checks live availability.
The job lands on your calendar, the customer gets a confirmation, and you get a clean, structured note.
Drag to compare outcomes, and see what missed calls are costing you.
Call volume by hour and day, so you know when the line's busiest and staff accordingly.
Anything the bot couldn't close is flagged clearly — not buried in a voicemail inbox.
Every booking links to the call it came from, so a mix-up takes seconds to sort out.
"We were losing two or three jobs a week to voicemail. Now the calendar's full before I've had coffee."
"Most emergencies happen after close. The bot gets the address and the problem before I've picked up my phone."
"Storm damage calls don't keep business hours. Now neither do we — without anyone on call all night."
Yes — it's trained on your services, pricing and hours, and holds a natural back-and-forth rather than reading a script. Most callers don't realise it's not a person until you tell them.
Anything outside its scope — a complex quote, an angry customer, a true emergency — gets flagged clearly and routed to you or whoever's on call.
Yes. Move between Starter, Professional and Growth whenever your needs change — it takes effect from your next billing cycle, no penalty.
It syncs with the major calendar and scheduling tools. During setup we'll confirm exactly how bookings land in your system.
It covers onboarding, training the line on your business, and your first month of service — so it's not an extra cost on top of month one, just paid up front.
No lock-in. Subscriptions are month-to-month unless you choose annual billing for the discount — cancel anytime from your account.
Tell us about your business and we'll set up a sample call so you can hear Vault and Key in action before you commit.